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One Financial Markets > FAQ > What if I can't log on to the platform or the platform does not appear to work properly?
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What if I can’t log on to the platform or the platform does not appear to work properly?

There may be a security or IT issue and we will be able to resolve this for you. Please email us at support@ofmarkets.com.

If you have any further questions, please click here to start a live chat with one of our representatives now.

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One Money International One Online Equities One Financial Capital One CFD
One Online Forex One Online Forex One DMA FX
CB Financial Services Ltd is authorised and regulated by the
Financial Services Authority under firm reference number 466201.

Contracts for Differences (CFDs) and margined FX are leveraged products which carry a high degree of risk to your capital and may result in you losing more than your initial deposit. Trading CFDs may not be suitable for all investors and you should fully understand the risks involved before opening an account. Please read the Risk Warning notice on our website.

One Financial Markets is an online CFDs broker offering one of the widest ranges of energy commodities available on the market. Through our online trading platform clients have access to all major forex crosses, international indices, ETFs and soft commodities with some of the lowest margins, tightest spreads and fastest execution available in the market. The fast and easy to use platform provides free charting, news, analytics and 24 hour customer support via chat, phone or email.

One Financial Markets is the trading name of CB Financial Services Ltd, a company registered in England under company number 6050593.

One Financial DMCC is fully licensed under the Dubai Multi Commodities Centre and a wholly owned subsidiary of One Financial.

www.onefinancialmarkets.com is owned and operated by CB Financial Services Ltd UK.