Funding and withdrawals

How do I deposit funds to my trading account?

We offer a variety of deposit methods; you can transfer funds directly to our bank account via wire transfer, deposit online using your debit or credit card or transfer funds from your e-wallet.

Login to the client portal to view all your payment options and make a deposit.

If you make an online deposit from within the portal you can choose to add funds to your landing account or directly to your trading account. Deposits made outside of the portal, i.e., bank transfers or online payments initiated via links on our website(s) will be added to your landing account and you will need to transfer funds to your trading account yourself.

If you have any further questions, please click here to start a live chat with one of our representatives now.

How long does it take for the funds to appear in my account?

Bank transfers will be applied to your account shortly after they have been received at our bank. Depending on the type of payment you have made this can range from the same day to between 3-5 business days for standard international payments.  We check our account regularly throughout the day for new deposits and can ask our bank to check for specific receipts where you have advised us of the remittance details.

Debit and credit card payments as well as e-wallet transfers will be applied to your account as soon as we receive confirmation from our payments processer that your payment has been successful – this is normally within minutes of your online payment transaction being completed.

If you have any further questions, please click here to start a live chat with one of our representatives now.

DO YOU HAVE A MINIMUM DEPOSIT AMOUNT?

We have no minimum deposit if you fund via bank transfer but we do have a $50 (or equivalent) minimum in relation to online card deposits.

Please find more information about deposit amounts here

If you have any further questions, please click here to start a live chat with one of our representatives now.

What currencies do you accept?

Accounts are denominated in GBP, EUR or USD but we accept deposits in a variety of currencies; AED, EUR, GBP, HKD, JOD, KWD, SGD, USD and ZAR.

If you have any further questions, please click here to start a live chat with one of our representatives now.

Can I start trading before my funds arrive?

No. We do not provide credit facilities to new clients.

If you have any further questions, please click here to start a live chat with one of our representatives now.

Can I transfer funds between my accounts?

Yes, you can transfer funds between your landing account(s) and trading account(s) or between trading account(s) yourself from within the portal. 

Click on the “Transfers” tab on the top of your screen and then on the “Internal Transfer” tab on the right hand side to select the “From Account”, “To Account” and “Amount”. Click “Submit” to confirm the transfer and you will see the transfer confirmation message that funds have been moved. You can check your account balance(s) by navigating to the “My Accounts” tab.

If you have any further questions, please click here to start a live chat with one of our representatives now.

Where can I see my payment history on the platform?

Within the portal payments in and out of your account(s) are shown in the “Recent Activity” section on your dashboard or in ‘Transaction History’. Go to the “Transfers” tab and click on “Transaction History” and click on “Transaction History”.

If you have any further questions, please click here to start a live chat with one of our representatives now.

Do you accept funds from a third party source?

No. Third party transfers are not permitted and as such any remittances from third party accounts will be returned to the remitter. If we have reason to believe a third party payment has been made we reserve the right to request proof of deposit. 

If you have any further questions, please click here to start a live chat with one of our representatives now.

How do I transfer funds out of my account?

To withdraw money from your account please login to your the client portal and request a fund withdrawal. 

Click on the “Transfers” tab on the top of your screen and then on the “Withdraw Funds” tab on the right hand side to select the “From Account”, “To Account” and “Amount”. Click “Submit” to confirm the withdrawal request and you will see the confirmation message.

Please note that all withdrawals are made from your landing account and you must have funds available for the request to be approved. Withdrawals will not be approved if your trading account(s) are in deficit.

Please note that we return funds to source so if you deposited by card we will return your money to that card.

If you have any further questions, please click here to start a live chat with one of our representatives now.

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Privacy Notice

At One Financial Markets we are committed to safeguarding your privacy.

Please see our Privacy Policy for details about what information is collected from you and why it is collected. We do not sell your information or use it other than as described in the Policy.

Please note that it is in our legitimate business interest to send you certain marketing emails from time to time. However, if you would prefer not to receive these you can opt-out by ticking the box below.

Alternatively, you can use the unsubscribe link at the bottom of the Demo account confirmation email or any subsequent emails we send.

By completing the form and downloading the platform you agree with the use of your personal information as detailed in the Policy.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.4% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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One Financial Markets is the trading name of Axi Financial Services (UK) Ltd, a company registered in England with company number 6050593. Axi Financial Services (UK) Ltd is authorised and regulated by the Financial Conduct Authority in the UK (under firm reference number 466201)

The information on this site is not directed at residents of the United States, Belgium, Poland or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

www.onefinancialmarkets.com is owned and operated by Axi Financial Services (UK) Ltd.

Award winning broker
We have been presented with a number of awards that recognise the quality of our service and dedication to our clients :

Best FSA Regulated Broker
Saudi Money Expo

Best Education Product
Saudi Money Expo

Best Broker - Online Trading
IAIR Awards

Best Institutional Broker
Saudi Money Expo

Best FX Services Broker
CN Forex

Top International
FX Broker 2015

Saudi Money Expo

Broker of the Year
Online Trading – Middle East

IAIR Awards

Best Forex
Customer Service 2018

JFEX Awards

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