Treating Customers Fairly

One Financial Markets maintains an active policy of Treating Customers Fairly. This is in line with industry best practice and regulatory guidance.

Fair treatment of customers in all our dealings is a requirement of all One Financial Markets Management and Staff: we aim to maintain the highest standards throughout our business and actively direct all personnel, through positive training and the encouragement of good working practices, to ensure the firm’s TCF policies are understood and implemented across the work-force. We strive to provide clients with information that is comprehensive, relevant and accurate and to make our senior staff accessible to respond to enquiries and complaints, whenever possible.

If, at any time, you feel we have not reached the standards we set ourselves, we encourage you to contact our management directly in writing, so that your comments may be considered and responded to.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 68.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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One Financial Markets is the trading name of Axi Financial Services (UK) Ltd, a company registered in England with company number 6050593. Axi Financial Services (UK) Ltd is authorised and regulated by the Financial Conduct Authority in the UK (under firm reference number 466201) and the Financial Sector Conduct Authority in South Africa (with FSP number 45784).

The information on this site is not directed at residents of the United States, Belgium, Poland or any particular country outside the UK and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. is owned and operated by Axi Financial Services (UK) Ltd.

Award winning broker
We have been presented with a number of awards that recognise the quality of our service and dedication to our clients :

Best FSA Regulated Broker
Saudi Money Expo

Best Education Product
Saudi Money Expo

Best Broker - Online Trading
IAIR Awards

Best Institutional Broker
Saudi Money Expo

Best FX Services Broker
CN Forex

Top International
FX Broker 2015

Saudi Money Expo

Broker of the Year
Online Trading – Middle East

IAIR Awards

Best Forex
Customer Service 2018

JFEX Awards

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